Forward Deployed Engineer

About Agent F Agent F is building an autonomous finance function: software that takes on the work of keeping a company’s finances in order. That means bringing information together from different systems, recording transactions correctly, preparing useful reports, and helping people understand what needs their attention. Today, much of this work depends on spreadsheets, repeated data entry and people checking one system against another. Our ambition is to make that work increasingly automatic, while keeping every number explainable and every consequential action under clear control. We are building towards a complete business management system for growing companies. This role will shape both the company and the way we work. About the role You will sit exactly where sales, customer success and engineering meet. When a larger customer signs, you make sure they get precisely the product they need, and that it goes live. You understand their finance and operations setup, configure and extend Agent F for it, drive the data migration and the integrations, run the project to go-live and stay until the expansion works. This is operational work inside customer projects. You will be the technical counterpart for the customer’s finance, IT and operations teams, the person who knows what was promised and what is possible, and the one who brings back to engineering (as clear, prioritised requirements) whatever cannot be solved on site. On key accounts the CEO is in the room and the whole team pulls through together. Our north star is live ARR: how many companies have signed, gone live, are satisfied and have started paying, and from there, how many stay and grow with us. Every commercial role at Agent F is measured against that chain. For you, that means time to live and the ARR of the accounts you bring live. What you will build and own Implementation projects. Own scope, plan and delivery from kick-off to verified go-live for your accounts: stakeholders, timeline, risks, decisions. Migration and integration. Map the customer’s data, run the imports, reconcile totals against the source and connect Agent F to the systems the customer keeps. Verify the result with the customer before go-live. Configuration and extension. Workflows, rules, automations and custom logic on the platform, set up for the customer’s way of working. Customer-facing technical lead. Run the technical workstreams with the customer’s finance, IT and operations teams; document decisions and keep everyone informed. Product feedback. Turn what customers need into specified, prioritised requirements for engineering; validate delivered features with the customer. Expansion readiness. Identify and prepare the next step in each account (the next entity, module or process) together with the account owner. FDE economics. Track the hours you deliver per account against what was sold and keep delivery inside the agreed effort. For example, a corporate subsidiary signs with a go-live date tied to its next month-end. You would scope the migration, map and import the history, reconcile it with the customer’s controller, configure the approval workflows, connect the bank feed, and run the first close with them (inside the SLA) while logging the two product gaps you found as clear requirements for engineering. What you bring You have five or more years in technical implementation, solutions consulting or IT project management for business software (ERP, accounting, finance or operations systems) with real customer projects behind you. You are hands-on with data, mappings, configuration and integrations and comfortable reconciling a migration yourself. You do not need to be a software engineer. You can walk us through an implementation you ran: what the customer needed, what went wrong, how you got to go-live and what you would do differently. You are calm with customers, precise with engineers and stubborn about go-live. Core experience Implementation