Sales Solutions Manager (f/m/d)

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay. We’re growing fast, and we’re looking for a Sales Solutions Manager to make our most complex deals easier to win. The role You’ll be the solutions voice in every customer conversation. You’ll join RFP discovery calls, co-present demos with our Account Executives, own our demo environments and position Apaleo with the credibility that wins deals. You’re customer-facing, commercially driven and obsessed with helping the sales team succeed. You’ll work closely with Sales, Customer Success, Product and our partner ecosystem, and report to the Head of Sales. What you’ll be doing Help us win the deals that matter most. You’ll join RFP discovery calls, dig into each customer’s infrastructure and needs, and respond to RFPs yourself, with the AE team behind you. In demos, you’ll co-present with our AEs and show Apaleo in the customer’s own business context, never as a feature tour. You’ll back 50 to 60% of our strategic deals with sharp technical positioning, including our app ecosystem, and work with our app partners and consultants so their projects support our commercial strategy. Make the whole sales team sharper. You’ll own our demo environments and keep them fresh and impressive. You’ll turn what works into repeatable playbooks for integrations, AI use cases and ROI models, and train our AEs on technical topics and demo best practice, so great deals don’t depend on one person. Close the loop with the rest of Apaleo. You’ll bring customer feedback straight to Product and Engineering leadership, work with Customer Success so every handoff feels seamless, and own internal projects that take friction out of how we sell. What you bring Proven experience in pre-sales, sales operations or sales engineering Business-level technical knowledge of SaaS, APIs and automation tools AI fluency, with hands-on experience of LLMs and workflows Project management experience and clear, structured documentation habits Confidence explaining integrations and ROI to technical and business buyers A customer-first, data-driven mindset and clear communication Fluency in German and English Hospitality or PMS experience is highly desired, along with knowledge of competing vendors such as Sihot, Opera, Cloudbeds and Mews. If you have it, you’ll hit the ground running and speak our customers’ language from day one. Bonus points Sales ops or revenue ops background HubSpot experience Ownership of a demo environment or infrastructure French language skills Experience with workflow automation (n8n preferred) and building internal LLM agents What success looks like Months 1 to 3: you’re onboarded to our product and customers, have co-presented in 3 to 4 meetings and responded to 2 to 3 RFPs Months 4 to 6: RFP turnaround is down to 2 to 3 days, the demo environment is optimised and you’ve helped close 1 to 2 complex deals Months 7 to 12: you’re the go-to expert for technical buyer questions, have built 5 to 7 playbooks and support 50 to 60% of strategic deals Culture & Growth A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique perspectives and experiences to shape the future of hospitality tech. Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget and plenty of chances to take on more responsibility. Our evolving career framework ensures you can grow your skills, advance your career and make a real impact. Autonomy & Ownership: Great ideas can come from anywhere. We empower