Benefits Manager, NAMER

We are looking for a detail-oriented, strategic team player to join as a Benefits Manager on Asana’s People Team . In this role, you will design and scale foundational benefits programs that drive consistency, well-being, and equity across our North America organization . You will own key offerings, including health & welfare benefits, wellness, and retirement, ensuring every Asana has access to comprehensive, competi tive support . The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values . We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that eve ryone can thrive, grow, and make a meaningful impact in support of Asana's broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and eff ectively . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Workin g from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Partner with the Head of Global Benefits to own the strategy, design, and execution of high-impact benefits programs across the U.S. and Canada . Shape Benefits Strategy: Design and continuously improve the overall experience, communications, and delivery of benefits programs, maximizing employee well-being and reducing friction for all Asanas . Manage Vendor and Broker Relationships: Own relationships with brokers, carriers, and third-party administrators across medical, dental, vision, life, disability, and retirement programs, leading renewals and ongoing performance management . Serve as the Benefits Systems Expert: Establish yourself as the administrator for our benefits administration platform, advising People Ops and cross-functional teams on strategy for enrollment, data integrity, governance, reporting, and process optimization . Build Cross-Functional Alignment: Partner with stakeholders in People Operations, Payroll, Finance, Legal, and Talent Acquisition to integrate benefits into the end-to-end employee lifecycle and lead cross-functional change initiatives . Ensure Compliance: Maintain deep working knowledge of relevant regulations (including ERISA, ACA, HIPAA, FMLA, and state-specific leave laws), ensuring programs and plan documents remain compliant . Maximize Program Outcomes: Design measurable frameworks for benefits utilization, employee satisfaction, and cost management using data to inform future strategy and investment . Apply an AI-first approach to streamline benefits administration and case management, creating personalized employee communications . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 6+ years of experience in benefits program management, with a track record of owning and scaling health & welfare, and retirement programs . Expertise as a benefits administration system administrator or power user, with demonstrated ability to advise on enrollment strategy, data integrity, and reporting . Strong working knowledge of NAMER benefits compliance requirements (ERISA, ACA, HIPAA, FMLA, and state paid leave laws); familiarity with Canadian benefits programs is a plus . Familiarity with total rewards philosophy and inclusive, equity-informed benefits design . Clear, compelling communicator, both verbally and in writing, capable of synthesizing complex plan information and guiding e mployees with empathy . Approach problem-solving with a strong sense of urgency, metic ulous attention to detail, and e