Senior Director People Operations and Facilities

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car , a Woolly Mammoth’s Skeleton , Lady Gaga's Jumpsuit or Usain Bolt’s running shoe , we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. Taking ownership and driving impact Being open to change and feedback Being passionate about our mission and our customers. Your Mission As Senior Director, People Operations, you will lead the operational backbone of the People function across Catawiki’s operating countries. You will set the strategic direction for People Operations, Payroll, Reward and Benefits, Compliance, Employee relations & Wellbeing, Facilities and Workplace Experience. You will strengthen scalable and compliant operations while maintaining a consistent employee experience. This includes improving processes through automation, AI and self-service, strengthening governance and controls, and enabling better decisions through people insights. What You’ll Do Define and own the strategic roadmap for People Operations, payroll, well-being and facilities, aligned with the Business and People strategy. Lead and develop the People Operations, payroll and facilities teams and well-being expert, establishing clear priorities, ownership, service standards and ways of working. Strengthen people operations across the employee lifecycle, including payroll, benefits, compensation operations, documentation and compliance, using automation, AI and self-service to improve scalability and efficiency. Ensure compliance with employment legislation, payroll, tax, audit and people-related ESG requirements, partnering with HRIS, Finance, Legal and external providers to maintain strong controls and resolve issues. Oversee employee relations, well-being and absence management, providing senior direction on complex cases and using data and insights to identify risks and improve policies and practices. Own the facilities and workplace experience strategy for the Amsterdam and Lisbon offices, ensuring effective operations and appropriate standards for health, safety, security and hybrid working. Act as a senior escalation point for complex people, operational and workplace matters, working closely with the CPO on employee relations and Works Council topics. Evolve and implement the reward and benefits strategy with the CPO, including compensation visibility, role and salary benchmarking, and sustainable, data-informed improvements. What You’ll Bring Bring 12+ years of relevant experience in an international, fast-growing organisation, with deep expertise in People Operations and experience in areas such as Reward, Employee Relations, well-being or Facilities. Demonstrate experience leading multi-country People Operations at scale, including payroll, benefits, compensation operations, compliance and process improvement. Apply strong knowledge of employment law and employee relations practices in the Netherlands and other European countries, with sound judgement on complex cases and when to involve legal specialists. Bring experience with reward and benefits programmes inside and outside the Netherlands, including role and salary benchmarking. Use data, automation and emerging technologies, including AI, to challenge existing processes, improve decision-making and build scalable ways of working. Translate strategy into practical execution while managing priorities effectively in a fast-paced, hybrid and international environment. Co