Manager, Account Management

Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We’re Checkout.com – you might not know our name, but companies like Uber, eBay, ASOS, Klarna, Microsoft, and Sony do. That moment when you check out online? We make it happen. Our mission is to enable businesses and their communities to thrive in the digital economy.Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.   Job Description We are growing our Go-To-Market (GTM) team in Australia from the ground up. This is a rare, career-defining opportunity to join a nascent team and be a foundational contributor to the Account Management organization. Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be the business advisor and main point of contact to a merchant', during and post the integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition. We seek smart, hardworking individuals who thrive on challenge, embodying tenacity and a strong sense of urgency. Whether you come from payments, tech sales, banking, consulting, or another results-driven field, this is your chance to make a significant impact and grow quickly in a competitive space. How you’ll make an impact Crafting merchant specific account development plans Building high touch, consultative and positive relationships with our merchants through regular and open communication Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy. Project managing merchant deliverablesUnderstanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs Collaborating with various cross-functional teams (e.g. Sales, Legal, Integration, Support) across the company to influence internal stakeholders and product roadmaps, to ensure an outstanding merchant experience What we’re looking for