Integrations Engineer

What Makes Cloudbeds Unique At Cloudbeds , we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started. How You'll Make an Impact: Thailand is one of Cloudbeds’ largest and most important markets, and Thai hoteliers run on an integration stack most of the world never sees. Hundreds of our largest Thai properties depend on these connections every day, and when one breaks, a front desk agent stops being a host and servicing guests. As our Integrations Developer in Thailand, you’ll be the engineer who makes that stack reliable. You’ll work hand in hand with our long-standing local integration partner, MecX Tech, and with Cloudbeds’ Integrations Product and Engineering teams, to diagnose and fix integration issues at the code level, harden the integrations our customers rely on most, and design and build new integrations for the Thai market. This is a hands-on build role with a customer-facing edge. You’ll own the hardest technical escalations, ship the fixes, and then build the tooling, monitoring and documentation that stop the same problem from coming back. You’ll champion our AI Smarts + Hospitality Hearts mission by using AI-assisted development and automation to move fast, so more of your time goes to the problems that genuinely need an engineer. Our Integrations Team Cloudbeds connects to hundreds of partners across payments, accounting, distribution, access control, guest experience and government reporting. Our Integrations Product and Engineering teams design those connections, our partners build on our Open API, and our Customer Success team makes sure hoteliers get the outcome they were promised. You’ll sit at the center of all three for the Thai market, with a direct line into how integrations are prioritized, built and supported across APAC. What You Bring to the Team Own the Thai Integration Stack Technically: Become the engineering subject matter expert on our Thailand integrations, starting with the MecX Tech portfolio: accounting (Carmen, FlowAccount), government guest reporting (TM30 / RR4), local payment gateways, door locks, ID and passport readers, and POS. Fix It at the Source: Investigate integration failures end to end, across Cloudbeds APIs and webhooks, partner services, logs and data, and ship code-level fixes rather than workarounds. Serve as the primary technical escalation point for Support and Onboarding on these integrations. Partner Engineering Liaison: Work day-to-day with MecX Tech and other Thai development partners as a technical peer: joint debugging, code and design reviews, shared issue logs, release coordination, and clear technical specs for partner-built work. Harden and Modernize: Help bring the most business-critical integrations onto Cloudbeds-managed infrastructure and source control, with proper deployment, logging, monitoring, and alerting, so issues are caught before a hotelier has to report them. Debug and Diagnose: Use your knowledge of C# to debug and diagnose issues within existing integrations, validate fixes with real customers, and build monitoring and tooling to keep things working smoothly. Build Support Tooling: Create the diagnostic tools, runbooks, and dashboards that let Support and Onboarding resolve common integration issues without esc