Senior Manager, Technical Solutions Management

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com . We're proud to be a Living Wage accredited Employer. What You'll Do The Field Engineering organization at CoreWeave supports the customers running some of the largest AI workloads in the world. Technical Solutions Management owns the technical relationship with our strategic customers: we're the people their engineering leaders call first, and the people who get CoreWeave's delivery, operations, support and engineering teams moving for them. About the Role As a Senior Manager of Technical Solutions Management, you'll build and lead the TSM team for a region: US East from our Livingston office, or EMEA from London, which also covers our customers in Asia-Pacific. Your team owns the technical relationship with some of CoreWeave's most strategic customers, and you'll make sure every one of them has a strong technical owner from contract onward. You'll hire and grow the team, run the operating rhythm that keeps every account healthy, step into the most critical escalations, and hold executive relationships with the region's largest customers. You report to the Director of Technical Solutions Management and work closely with sales, Specialist Field Engineering, operations, support and engineering leaders. In this role, you will: Build and lead the regional TSM team: hiring, onboarding, coaching, career growth and performance, across senior, staff and early-career TSMs. Make sure every strategic customer in your region has the right technical owner, and balance books as accounts grow. Run the operating rhythm: weekly account health reviews, risk and escalation handling, and clear reporting to leadership. Own the most critical escalations, and build executive relationships with the region's largest customers. Partner with regional sales and Specialist Field Engineering leaders on account strategy, and with Fleet Operations, Capacity, support and engineering on delivery. Improve how TSMs work: playbooks, tooling and metrics that let the team scale while keeping quality high. Carry customer needs and trends from your region into Product and Engineering. Who You Are 10+ years in customer-facing technical roles such as technical account management, technical solutions management, solutions architecture, customer success engineering, support or delivery leadership, with cloud or infrastructure customers. 5+ years leading teams, including hiring, developing and managing the performance of senior individual contributors. Experience owning executive relationships with large, technically sophisticated customers. Working knowledge of cloud infrastructure: compute, networking, storage and Kubernetes. Enough depth to be credible with customer engineering leaders. A track record of building the processes, metrics and operating rhythm that let a team scale. Excellent written and verbal communication, including presenting complex technical situations to executives. Travel up to 30%. Preferred Experience with GPU, HPC or AI/ML infrastructure. Experience leading teams across multiple countries or time zones. Experience at a hyperscaler, GPU cloud, or AI hardware or systems vendor. Wondering if you're a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams, even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If som