Staff Sales Engineer, Voice AI

Company Overview Deepgram is bringing the world’s most natural interface, voice, to the technology we use every day. Our speech models and real-time infrastructure power AI systems that keep up with the way people actually speak. More than 5,000 organizations run conversational voice AI on Deepgram in production, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Cresta, Granola, and Jack in the Box. The Deepgram Voice Agent Platform brings together speech-to-text, text-to-speech and speech-to-speech, with voice-native foundation models available through cloud APIs or self-hosted and on-premises deployments. Built for accuracy, low latency and cost efficiency, Deepgram makes high-quality voice experiences practical to build and run at scale. More than 650,000 developers have used Deepgram to process more than 200,000 years of audio. Every day, more of the world’s conversations with AI run on our models. Operating Principles: Deepgram is a research company that productizes as fast as possible. Four Operating Principles shape how we think, decide, and work together: Compress before you communicate. You think it through first, then lead with the bottom line. Resist entropy. You question what already exists before adding more process or tools. Solve the category. You fix recurring problems at the source, not one case at a time. Work at the frontier. You go after problems no one has solved yet. We look for people who already work this way, and these principles shape how we grow and evaluate our team. AI-First by Default We build AI that millions of people talk to, and we run the company the same way. AI is how we centralize work here, and is core to how we operate. That means more than using the tools. We expect you to: Build, not just use. Design your own workflows and agents, and use AI to remove whole categories of work instead of doing the same work faster. Own the output. AI can speed up the work. It doesn’t make anyone less accountable for it. You understand, verify, and stand behind everything you share, including what an agent produces for you. Spend the time you get back at the frontier. The capacity AI creates goes toward problems no one has solved yet. Keep pace. Models and tools change every month, and so will your work. You adopt what’s new quickly and drop what no longer earns its place. We judge AI by what it helps you deliver and whether you stand behind the result, not by how often you use it. In interviews, expect to walk us through a workflow you built and where you drew the line between AI and your own judgment. The Opportunity Enterprises are moving fast from transcribing conversations to automating them. Contact centers, healthcare, financial services and consumer brands are putting voice agents in front of their customers. The buyers range from CX leaders to platform engineers, and the deals turn on latency, reliability, cost per minute and whether the agent holds up in production. Deepgram is hiring a Staff Sales Engineer, Voice Agent to drive adoption of our Voice Agent platform globally. You’ll work alongside every Account Executive on the team as the technical lead on voice agent deals, and you’ll carry a quota for new Voice Agent logos and ARR. Most of your time is spent in front of customers: positioning Deepgram in discovery, winning the technical evaluation and getting customers to production. You report to the VP of Sales. What You'll Do Win voice agent deals. Lead discovery, technical qualification, architecture and proofs of concept for Voice Agent opportunities, and own the technical win from first call through production. Be the expert in the room. Whiteboard how a customer's telephony stack (SIP trunks, PBX, CCaaS) connects to their voice agents and where Deepgram fits. Go deep on latency, turn-taking, interruption handling, function calling, cost per minute and build vs. buy. Build what sells. Ship demos,