AI Deployment Strategist

About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to work together, Dust empowers AI Operators at the world’s fastest-moving companies to rewire how work gets done. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We don't get piloted and shelved. We land once, and spread. We're at an exciting stage of our journey, and growing fast. We're serving great customers like Datadog, 1Password, Cursor, Clay, Vanta and Persona, and aim to x5 our growth by the end of 2026. Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like to focus on users, ship fast, and don't take themselves too seriously while doing so. The Generalist named us among the Future 50 . About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. We call them AI operators: the employees inside companies who build, deploy, and run AI agents for their teams, without waiting for someone to hand them a tool. Dust is the platform they choose to rewire how their company works. With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We don't get piloted and shelved. We land once, and spread. We're at an exciting stage of our journey, and growing fast. We're serving great customers like Datadog, 1Password, Cursor, Clay, and Persona, and aim to x5 our growth by the end of 2026. Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like to focus on users, ship fast, and don't take themselves too seriously while doing so. The Generalist named us among the Future 50. This Role As an AI Deployment Strategist, you'll drive transformational AI adoption for Dust Enterprise customers. You’ll serve as a trusted product expert from first touch through scale, leading onboarding, training, and strategic enablement programs that translate business challenges into high-impact use cases with measurable outcomes. As an AI Deployment Strategist at Dust, you’ll help shape a new product category from the ground up in a fast-paced environment where ownership and impact define success. Responsibilities Lead the Customer Deployment Journey (first 60–90 days) for our strategic customers Partner with customers as a trusted advisor to define deployment goals aligned with business objectives Design and deliver persona-specific enablement sessions, from first-time users to executive stakeholders Identify and unlock high-impact use cases across customer organizations Monitor adoption signals and proactively remove blockers to accelerate customer value realization Drive Strategic Enablement Programs Design scalable programs that connect customer goals with Dust’s product capabilities Create high-quality educational content, including guides, playbooks, and learning materials that enable customer self-sufficiency Build the foundation of Dust’s customer education platform from the ground up Partner closely with Sales and Customer Success to refine deployment and handoff processes Product & Organizational Impact Act as the voice of the customer, sharing insights that inform product development in a rapidly evolving GenAI landscape Help establish the foundations, best practices, and repeatable systems for Dust’s Paris deployment motion Requirements Every candidate and employee's success is measured against the same 3 dimensions. Aptitude, Attitude and Agency. Aptitude You’ve led successful digital adoption, enablement, or education initiatives for Enterprise customers in fast-moving technology environments You have experience managing large-scale product rollouts and change management efforts across organizations with 1,000+ employees