People Business Partner, EMEA

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Job Description: The People Team at Flexport is a strategic partner in driving business success through our most important asset - our people. We strive to deliver talent strategy, leadership development, and exceptional employee experiences that enable our teams to thrive. Guided by our values, we empower our internal clients, build for the long term, act with an entrepreneurial spirit, and simplify complexity to create scalable, high-impact solutions. Above all, we win as a team—collaborating across the organization to help everyone grow and perform at their best. The Opportunity: We're seeking a People Business Partner to provide comprehensive HR support across our growing region. This isn't just about maintaining; it's about building and refining HR processes that empower our rapidly expanding workforce. Your focus: answering manager requests quickly and accurately, and guiding them through employee lifecycle events, working within established SOPs. You'll be responsible for a wide spectrum of HR functions like employee relations, compliance, and performance management. You‘ll be a seasoned, confident partner to your leaders: someone who knows what needs attention now, what can be handled quickly, and how to balance efficiency with building lasting relationships. Key Responsibilities Day-to-day manager support and Employee Lifecycle: Be the first point of contact for manager requests. Guide leaders through onboarding, internal mobility, absence management and offboarding, following our SOPs. Keep processes swift and transparent, and continuously review and improve them. Ensure Compliance: Apply local labor law in day-to-day cases in the countries we operate in, thus minimizing legal risks and ensuring regulatory compliance. Work in partnership with the legal department as necessary and proactively address any potential legal or compliance risks in accordance with the latest changes in labor laws and regulations. Performance Management: Provide managers with essential guidance on handling performance-related matters and support the review cycles. Oversee the performance appraisal process to ensure its effectiveness. Employee Relations: Act as a trusted point of contact for employees and management regarding employee relations matters. Manage employee relations issues and develop relationships with leaders, employees and peers across the offices to facilitate and promote an environment that attracts and retains diverse talent Policy Guidance: Assist in ensuring the application of company policies and procedures align with local needs, labor laws and regulations, reflect best practices, and support organizational goals. While the role isn't policy enforcement-centric, you'll occasionally work with the HR leadership team to provide guidance on policy matters when necessary. Projects: Support recurring projects such as the twice-yearly review cycle, ad hoc requests and legal change implementation. Qualifications: 5+ years of HR experience in a hands-on, operational role, ideally across multiple countries Deep understanding of labor law in the Netherlands and the UK. Additional EU countries are