Senior DevOps Engineer

Frontify is the brand platform behind some of the world's leading organizations, including Microsoft, Telefónica, Bosch, Mercedes-Benz, and Kia. We help every team bring brands to life — with governance in one place, seamless workflows across the tools people already use, and a foundation that's ready for AI. We're driven by collaboration, curiosity, and the belief that great work can happen anywhere. What began in St. Gallen has grown to London, New York, and beyond. Wherever you join us, you'll take ownership from day one, shape work that reaches global brands, and help redefine how brands work in the age of AI. What you'll shape You'll ensure that Frontify's system infrastructure is cared for, maintained, and improved – it's a fast-changing infrastructure, so there's always something going on. Working closely with the R&D team, you'll investigate and identify the root cause of infrastructure issues, enabling the team to resolve them, as well as document relevant processes. Beyond managing the daily infrastructure needs, you'll be the first point of contact for our Europe- and US-based teams on anything related to the technical aspects of our platform. What you'll do Help develop and maintain a robust monitoring and observability framework to ensure system performance, reliability, and early issue detection. Leverage your experience in DevOps to design, maintain, and improve cloud infrastructure. Own and evolve incident management processes, including on-call, postmortems, SLOs, and error budgets. Manage and optimize web servers, relational databases, and Linux-based systems. Utilize expertise in Docker for containerization and manage orchestration tools such as Kubernetes or AWS ECS to ensure smooth deployment and scalability. Work with AWS services to build and maintain scalable and secure cloud-based solutions. Collaborate closely with other Engineering teams, QA and Security teams to streamline workflows, troubleshoot issues, and enhance system deployment processes. Implement and maintain security best practices across infrastructure and deployments, including access management, vulnerability scanning, and incident response. Contribute to ensuring compliance with security standards and help foster a strong DevSecOps culture within the engineering team. Work remotely from anywhere in Switzerland or join us on-site in our St. Gallen office, with the flexibility to choose your best work environment.   What you bring You have 5+ years of experience in a DevOps / Platform or Systems Engineer role – ideally in the SaaS space. You’re comfortable with web servers (Nginx), relational databases (e.g., MySQL, including replication and performance tuning), and Linux (Amazon Linux/CentOS/RedHat). You have knowledge and experience with Docker containerization, including container orchestration and management (e.g., Kubernetes or AWS ECS). You have worked with AWS (EC2, S3, RDS, Cloudfront or OpenSearch). You’ve worked with Terraform in the past and can create infrastructure as code for scalable environments. You have knowledge of CI/CD pipelines and have implemented automated build and deployment processes. You have knowledge of Puppet configuration management (Bonus). You’ve worked cross-functionally with Developer Support and Deployment Support roles. You’re an IT generalist who’s comfortable shaping and defining the role with us. You have a strong understanding of monitoring and observability tools (e.g., Datadog or Grafana). You have experience applying SRE principles such as SLOs, and error budgets. You have worked with incident management processes, including conducting postmortems and driving improvements. You have a solid understanding of security practices in cloud and DevOps environments, including identity and access management (IAM), data protection, secrets management, and compliance considerations (e.g., ISO, GDPR). You’re comfortable working in a fast-paced, di