Procurement Manager

About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role The role will report into the Head of Procurement, within the finance function. The Procurement Manager will lead sourcing, negotiation, and contracting activities across IT, Marketing, and General Procurement categories, acting as a business partner to internal stakeholders. This role owns the end-to-end procurement activities — from market analysis and supplier selection through negotiation, contracting, and ongoing supplier relationship management — with the goal of delivering cost savings, managing risk, and ensuring reliable, high-quality suppliers to the business. The successful candidate will combine strong commercial and negotiation skills with the ability to build credibility and influence across a range of stakeholder groups. The ideal candidate is proactive and confident, working independently to align procurement workload with business objectives. What excites you: Sourcing Strategy Develop and execute sourcing strategies for IT (hardware, software, cloud, managed services), Marketing (agencies, media, creative production, digital, events, market research), and general/indirect spend categories, aligned to business objectives. Conduct spend analysis, market research, and supplier landscape assessments to identify sourcing opportunities, cost-saving initiatives, and risk areas. Plan and lead competitive sourcing events (RFI/RFP/RFQ), tendering, and supplier evaluation and selection processes. Build and maintain rolling category plans that reflect business demand, budget cycles, and market developments. Negotiation & Contracting Lead commercial negotiations on pricing, terms, service levels, and contractual conditions to secure best value and minimise risk. Partner with Legal to draft contracts and amendments, ensuring compliance with organisational policy and regulatory requirements. Own contract renewal timelines, ensuring proactive re-negotiation ahead of expiry and avoiding lapses in critical supply. Stakeholder Management Act as a primary procurement point of contact for IT, Marketing, and other business stakeholders, translating business requirements into effective sourcing strategies. Partner with stakeholders to define demand, scope requirements, and align sourcing timelines with project and budget cycles. Provide regular updates and reports to stakeholders and leadership. Influence and educate stakeholders on procurement best practices, policy, and governance requirements. Supplier Relationship Management Manage the end-to-end supplier lifecycle: onboarding, performance monitoring, risk management, and offboarding. Establish and track supplier performance metrics (SLAs, KPIs) and lead regular business reviews with key suppliers. Identify and resolve supplier performance issues, driving corrective action and continuous improvement plans. Build strong, collaborative relationships with strategic suppliers to unlock innovation and long-term value. Governance, Risk & Reporting Ensure all sourcing and contracting activity complies with procurement