Solutions Architect

AI is being run everywhere, by humans and agents. Harmonic Security governs all of it. The AI Governance and Control (AIGC) platform understands user / agent intent and data context in real time, giving security teams visibility and control across every tool and workflow so companies can move faster with AI while minimizing risk. We operate in one of the fastest-moving spaces in tech: the emerging intersection of AI and cybersecurity. It's a market still being defined, and we're among the first to build natively for it - protecting sensitive data in real time, at the endpoint, with minimal friction for the teams using it. Enterprises get full visibility and control. Their people get to innovate without guardrails slowing them down. Named to the Rising in Cyber 2026 list, Harmonic is gaining serious recognition and serious traction. We're led by deep cybersecurity expertise and backed by investors who know the space: N47, Ten Eleven Ventures, and In-Q-Tel . As AI adoption inside the enterprise accelerates, the ability to safely observe, control, and enforce policy in real time isn't a nice-to-have. It's mission-critical infrastructure. That's what we build. How We Work: AI-First by Design Harmonic exists to help enterprises adopt AI safely and at scale. We hold ourselves to that same standard. Everyone here actively leverages AI tools to perform their best work — from deep research and writing to building robust processes and automating complex workflows. We expect every new hire to bring a genuine curiosity for AI and a commitment to using it to work smarter, faster, and with greater creativity. For some, this involves tinkering and remaining open to emerging tools; for others, it means architecting entirely new systems with AI at the core. We will be transparent about expectations for every role and provide the tools and support needed for you to thrive. About the Role You'll play a key role in helping prospective and existing customers understand how Harmonic can address their unique challenges. Your days will be a mix of engaging with prospects and existing clients to demonstrate the capabilities of our product through technical storytelling, building proof of value (POV) plans, and executing them smoothly and successfully. Our Solutions Architects are experts in bridging the gap between the customer and our product and engineering teams, ensuring that real-world customer requirements are clearly understood, helping to drive the evolution of our product. Success in this role means building strong relationships with customers, guiding them through their AI adoption journey, and ensuring they feel confident and empowered to use Harmonic’s solution to its fullest potential. What You'll Do Responsible and accountable for all pre-sale technical activities Collaborate closely with customers to create and execute tailored POCs that highlight how Harmonic simplifies data protection for the GenAI era Work as part of the EMEA/DACH sales team to close new business opportunities and support existing customers through the lifetime of their contracts Work closely with product and marketing to turn deep technical insights into compelling content and messaging Stay on top of the competitive landscape to help shape our story and spotlight what makes Harmonic stand out What You Bring A proven track record in a solutions architect, solutions engineering, or pre-sales engineering role in the enterprise security space Hands-on, day-to-day experience with AI productivity tools — both browser-based (ChatGPT, Gemini, Perplexity) and application-integrated (Claude, Claude Cowork, GitHub Copilot, Cursor) — and a practical understanding of how these tools handle sensitive data in enterprise environments Demonstrated ability to thrive in fast-moving environments. Highly organized, able to manage competing priorities and a high volume of concurrent engagements, context-switch quickly, and make sound judgment calls