Account Director - Europe

Location: Paris, France - Hybrid Salary: €110,000 - €150,000 Team: Commercial Reporting To: Chief Commercial Officer This role is based in Paris, France and requires the successful candidate to be based in or willing to relocate to Paris. Fluent French and English (spoken and written) are essential for this position. At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship. Kaluza Overview Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today's challenges while accelerating the shift to a clean, electrified future. Leveraging data, AI, and real-time decision-making, we turn energy complexity into growth opportunities for our partners. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable and affordable. With teams across Europe, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen. What will I be doing? This is a senior, client-facing leadership role accountable for the strength of Kaluza's commercial relationships across Europe, starting with ENGIE. Reporting to the CCO, you'll own the commercial relationship strategy for the ENGIE account and work closely alongside Kaluza's delivery organisation as during the implementation phase as we rapidly transition into live service, representing the commercial and client voice. Specifically, you will: Key Account Commercial Relationship Leadership Build and own the senior, long-term relationship with ENGIE France's executives and decision-makers, acting as Kaluza's most trusted advisor at every level of the client organisation. Serve as the direct commercial counterpart to ENGIE's Country Leads, developing a deep, commercially-minded understanding of ENGIE business priorities and translating that into a clear account strategy. Serve as the primary point of contact for ENGIE’s “in life,” representing Kaluza with authority and confidence, including in complex or high-stakes conversations. Lead commercial negotiations for renewals and expansions, working closely with Legal and Finance to structure deals that grow account value. Use Kaluza’s successes with ENGIE to accelerate growth in Europe with new clients. ENGIE Oversight & Stakeholder Management Represent the commercial and client relationship perspective at StratCo and equivalent senior governance forums covering the France programme. Maintain a current, credible view of delivery progress, risk, and client sentiment, sufficient to brief the CCO and Executive Leadership Team accurately at any point. Build and maintain relationships with ENGIE stakeholders beyond the immediate programme, including commercial and business leadership, to ensure Kaluza's relationship with ENGIE is broader than the delivery relationship alone. Account Growth & Retention Own retention and growth targets for the ENGIE account, identifying and driving upsell and cross-sell opportunities in partnership with Sales and Product. Manage account health and time-to-value metrics, intervening early where risk to renewal or satisfaction emerges. Build and maintain an account plan that sets a clear, proactive path to expansion, not just reactive account manag