Business Process Lead, Finance & Corporate Services

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it. Position Summary The Business Process Lead, Finance & Corporate Services owns the end-to-end design of our financial and administrative back-office processes — financial close and reporting, procurement, tax, supply chain operations, hardware fulfillment, human resources operations, and sales compensation administration. This scope is intentionally broad rather than a single linear process flow, spanning several distinct domains that share a finance and administrative reporting line rather than a common process sequence. The role is the connective tissue between Finance, HR, and Supply Chain leadership and the technology teams that build supporting systems. Importantly, this role owns the business capabilities in this scope — their definition, design, decomposition, and governance — in close partnership with the business teams that operate the underlying functions day to day. It does not own those functions themselves; success depends on heavy partnership with business and technology leads rather than on direct authority. This is a hands-on, individual-contributor role: the person hired personally facilitates working sessions, maps processes, writes requirements, and stays engaged through delivery and adoption. It also sits within a newly created function whose standards and operating rhythm are still being defined. Deep specialist expertise in every domain within this scope is not expected; the ability to establish consistent standards, prioritize effectively, and drive improvement across genuinely different process areas is the core skill this role requires. Key Responsibilities Own and continuously maintain a detailed (L2/L3) decomposition of Record to Report, Direct Tax and Tax Compliance, Procure to Pay, Supply Chain Operations, hardware fulfillment, Hire to Retire, and Sales Compensation Management capabilities, keeping documentation accurate as the operating model and systems landscape evolve, and using standards shared across the Business Process Lead team. Facilitate structured working sessions with Finance, HR, Procurement, and Supply Chain stakeholders to document how processes work today and design how they should work going forward, producing process maps, documented decisions, and requirements a technical team can act on without extensive follow-up. Translate future-state process designs into system requirements, partner with Product Owners and Engineering Leads through design, build, and testing, and confirm that what gets delivered reflects the intended process design. Support two parallel delivery tracks — current, in-production systems and the next-generation platform build — correctly identifying which track an inco