Head of Operations & Systems

Odin is building the investment infrastructure for the future of private markets. We believe capital is one of the most powerful tools for shaping the world - and more people should know how to put it to work. Our mission is to make it radically easier to raise and deploy capital, so that anyone, anywhere, can back the companies and ideas they believe in. Our first product is a full-stack platform for launching and running private investment firms, allowing you to run everything from your phone - think Shopify for VC and PE. We handle all the infrastructure: from legal structuring and investor onboarding to KYC/AML, payments, tax, reporting, and exits. We're already trusted by over 10,000 angels, VCs, and founders. We administer over $750m in assets, covering investments from pre-seed to series E. This includes household names like ElevenLabs, OpenAI, SpaceX, xAI, Anduril, etc. but also new companies creating everything from synthetic brains to small nuclear reactors. Why we're hiring Odin is automating a decades old part of the financial services industry. AI pilled operators like you are the beating heart of this plan, because LLMs & agents allow us to turn this services business entirely into software. The role sits at the intersection of finance, legal, product and engineering. We're post-PMF, fast-growing, and rolling out new products (fund admin) & geographies (USA). Customer & deal volume is climbing fast. Today we're on track for roughly 700 deals a year, with a team of ~20, and we'll process $500m-$750m of investment in 2026 alone. The next goal is 7,000 deals a year and billions in annual investment flows. We believe this can be achieved with a team of around 50 people. But it will only be possible if we turn human-driven services workflows into software. The operational machine behind Odin is still held together in many places by people and spreadsheets. Your job is to come in, understand every process and system, simplify, streamline and automate the shit out of it. Nobody owns the whole function today, which is what this hire is about. You'll inherit a team, hire and lead the founding operations engineers, and get a clear mandate to rebuild how the work gets done. You'll lead a small elite team embedded in operations and working closely with existing team members to build agents that automate work. We are not solving this problem with headcount. The point of the role and the other seniors in this function is to make it leaner, faster and mostly automated. We expect the right hire to be spending more time in Claude Code than in Gmail, Zendesk, Slack or anything else. What you'll own Team 2-3 ****senior operators (covering investor/LP experience, fund manager / deal sponsor experience and post-close operations like secondaries and exits) plus the deal ops team underneath them will support you. Hiring, training, performance, and the hard calls about who's good enough ultimately rest on your shoulders. Systems The operations function end to end: launching and closing investments on Odin, handling post-close governance all the way to exit, and the operating system that runs this. Automation The automation roadmap. You're the person who identifies the pain, automates fixes both yourself and with the senior team members, and brings product/design/engineering into the things that genuinely need significant engineering work. Before it gets to them you've already made the process as simple and fast as possible Deleting things and saying no You decide what belongs in our processes and what doesn't. If a request from sales doesn't scale and isn't highly profitable we don't do it. If a way of working exists for no good reason, you kill it. You also handle high-value customer escalation, edge cases that fit no process, decisions that need judgement but have no playbook. You ensure they're handled fast and we delight our customers Setting the bar You set the cultural bar for the team an