Principal Product Designer - Diner Platform
opentable LondonEst. Est. GBP 95,000–125,000 / yearLead
Estimated range based on role, country and industry — not published by the company.
This hybrid role requires working in the office two days per week.
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As a Principal Product Designer on the Diner Platform team, you will shape how millions of diners discover, book, and return to the restaurants they love, across our mobile apps and website. You will take on the most complex problems in acquisition, engagement, and retention, whether that means setting the vision for something new or stepping into a stalled project to find the way forward. You will work hands-on from early exploration through the build, and you will manage a small team of one to three designers while reporting to a Design Director. Your work will raise the quality and speed of design across the platform and help the designers around you grow.
Responsibilities
Set the vision for where the diner experience goes next, and bring teams along with it
Step into messy problems, bring the right people together, and get something real to react to within days, then stay in the work through the build, shipping alongside engineers
Manage a team of one to three designers, with regular feedback, coaching, and career growth
Teach new ways of working, including AI-native workflows, and sharpen how we make design decisions
Work with product, engineering, and data partners to balance diner needs, technical feasibility, and business goals, from discovery through booking
Explain the work, and the thinking behind it, to senior leaders
Minimum Qualifications
7+ years of product design experience, including leading design for complex consumer products
A portfolio that shows design strategy, interaction design, and exceptional visual craft across iOS, Android, and responsive web
Experience working with AI-native workflows
Experience setting and driving design vision with partners in product, engineering, and research
Strong written and verbal communication, including explaining and defending design decisions to senior audiences
Experience managing designers
**When applying, please include your online portfolio link and password in the application. We are reviewing portfolios thoroughly as part of the selection process and we appreciate the opportunity to learn more about you and your work. Thank you!
Preferred Qualifications
Experience scaling AI-native ways of working across a design team, not just in your own practice
Fluency with front-end code, or experience prototyping in code
A track record of using both insights and experimentation, like A/B testing, to guide design decisions
Experience designing for marketplaces, discovery, or reservation and booking products
A passion for food and dining
Benefits and Perks
5 weeks paid vacation
Private health & dental insurance
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Income protectio
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