Senior Talent Acquisition Partner

About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a Senior Talent Acquisition Partner at Parloa, you'll own hiring for the engineers building the core of our agentic AI platform. You'll act as a strategic partner to Engineering leadership and lead complex, senior, and business-critical searches across Backend, Platform, Infrastructure, AI/ML, and Product Engineering. You'll help us grow our engineering organization with speed, rigor, and a candidate experience that reflects the quality of the product we build. This role is for someone who speaks engineers' language, earns the trust of technical leaders, and independently drives hiring outcomes in one of Europe's most competitive talent markets. You won't just fill roles. You'll help shape how we attract, assess, and close the engineers defining the future of AI-driven customer experience. Areas of ownership: Own full-cycle recruiting for Software Engineering roles from Senior to Staff/Principal level, including hard-to-fill AI/ML and infrastructure searches Partner closely with Engineering Managers, Directors, and VPs to define profiles, calibrate levels, and align on market realities Build and maintain high-quality pipelines through proactive sourcing, market mapping, and targeted outreach across Europe Advise on leveling and compensation positioning , helping hiring teams make confident, well-calibrated decisions Deliver against key recruiting metrics , including time-to-fill, pipeline conversion, offer acceptance rate, and quality of hire Run structured, fair technical hiring processes in partnership with interviewers and bar raisers Create a thoughtful, engaging candidate experience from first touch through close Manage relocation and visa-related hiring conversations alongside our People team for international candidates Share talent intelligence on competitor landscapes, compensation trends, and hiring hotspots to influence strategy Serve as a senior member of the Talent team by raising the bar on execution and technical hiring quality Who you are: Someone who has extensive experience in the software engineering recruitment industry Proven experience closing senior and Staff-level engineers in a startup, scale-up, or high-growth SaaS environment Strong technical fluency : you understand engineering disciplines, tech stacks, and levels well enough to hold credible conversations with candidates and hiring managers Excellent sourcing ability , with a track record of building pipelines in competitive European markets Experience leveraging AI tools and recruiting technology to improve sourcing, engagement, and efficiency Strong stakeholder management skills , with the confidence to advise, challenge, and influence engineering leaders Data-driven approach , using funnel metrics and market data to improve outcomes Hands-on experience with Greenhouse and/or Ashby Experience hiring internationally, including relocation and visa processes , is a strong plus Fluent English ; German is a plus Our recruiting process: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser Why Parloa? We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reac