Strategic Account Management Coordinator

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly : our network, our partners, and ourselves. Our mission is as simple as it is ambitious: Accelerate Sustainable Mobility by investing in, installing, and operating EV charging stations through an innovative business model. We help businesses find the right charging solutions for their customers and make EV charging more accessible, reliable, and integrated into everyday life. We are Partner Obsessed 🤝 — creating tailor-made solutions that better serve our partners and their customers. We’re driven by the challenge of making EV charging simpler and more readily available 💡. And we’re committed to growing relentlessly 📈 — our network, our partners’ businesses, and the professional development of our team. If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as opportunities, thrive in fast-growing, high-energy environments, and want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom , ownership , and responsibility . The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible. 🚀 About this Role As our Strategic Account Management Coordinator , you’ll hold a key position within the Sales team, directly responsible for the Major Accounts scope — partners who manage multiple sites across their portfolio. You’ll operate at the centre of the electric mobility ecosystem, where technology, infrastructure, and a dynamic retail environment come together. Your mission is to grow and protect Powerdot’s most valuable partner relationships by building long-term trust, monitoring account and station performance, and turning insights into actions that improve partner satisfaction and business results. You’ll act as the bridge between our major accounts and every internal team, ensuring that partner needs are understood, prioritised, and delivered — while continuously raising the quality of the partner experience. How You’ll Shape Our Story: Your day-to-day will include: Managing and developing long-term relationships with Powerdot’s major accounts and strategic partners, building trust and becoming their go-to contact. Monitoring account performance — tracking key metrics to identify opportunities to improve partner satisfaction, station performance, and business growth. Preparing and leading quarterly business reviews — analysing performance, extracting key insights, and building clear action plans to share with partners. Acting as the main point of contact for partners — understanding their needs and coordinating the appropriate internal teams to address them. Working cross-functionally with Operations, Maintenance, Finance, Legal, Marketing, and other Powerdot teams to ensure smooth account management and delivery. Developing and implementing partner-specific initiatives — including promotional campaigns, special operations, and other commercial opportunities. Monitoring operational station performance — proactively identifying issues, risks, and opportunities across the charging stations in your accounts’ portfolios. Translating partner feedback into action — converting partner needs and business priorities into actionable recommendations for internal teams. Contributing to process improvement — helping continuously improve Powerdot’s strategic account management processes and overall partner experience. This Is About You, Not Us 🫵🏼: 1–2 years of experience in strategy or consulting, ideally combined with experience in accou