Senior Manager of Global Communications

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before. We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. THE ROLE Senior Manager of Global Communications The Senior Manager of Global Communications will lead Quince's media strategy and external storytelling as the company enters its next stage of growth. This is a rare build: the sole owner of the communications function, reporting directly to the Head of Brand Strategy & Narrative, with the mandate to shape how the market understands Quince's manufacturer-to-consumer model. The ideal candidate is a proven media operator with 8+ years of experience and genuine, current UK journalist relationships — someone who can translate complex operational ideas into stories that build trust over time, not just generate coverage. Responsibilities Own and execute Quince's UK communications strategy, building brand reputation and relevance as we scale in the market Own UK media relationships, building deep ties across national, consumer, fashion, lifestyle, retail, business, and tech press Drive a steady stream of proactive earned media, with culturally relevant UK story angles rather than imported US messaging Lead communications around key UK moments (launches, campaigns, milestones), spotting opportunities beyond the announcement itself Stay plugged into UK cultural and media conversations, and act as an early-warning system for reputation risk Write and edit at an exceptional standard across pitches, press materials, and executive briefings, and prepare spokespeople for UK media Partner closely with Brand, Social, Growth, Merchandising, and Creative to build communications into launches from the start, and manage UK agency partners Build rigorous earned-media measurement (coverage quality, sentiment, share