Grupo QuintoAndar | Staff Product Designer II (Service Design)

About Grupo QuintoAndar We are Grupo QuintoAndar, the largest housing platform in Latin America . Driven by our shared purpose of helping people love where they live , we build technology and solutions that simplify the entire housing journey, from renting to buying and selling. Operating across 6 countries (Brazil, Mexico, Argentina, Peru, Ecuador, and Panama) and with a technology hub in Portugal , we bring together more than 3,100 people united by the challenge of transforming the real estate industry. Backed by top global investors such as SoftBank, General Atlantic, and Kaszek, we have raised over US$ 755 million and are valued at US$ 5.1 billion . We lead market transformation as pioneers in large-scale Artificial Intelligence applications for the real estate sector. Our platforms welcome over 50 million monthly visits, managing more than 350,000 active rental contracts and processing R$ 20 billion in annual transaction value. If you are looking to solve complex problems with autonomy, cutting-edge technology, and massive scale impact, come on in, the house is yours. To learn more about our story, visit: grupoquintoandar.com/ Location & Work Model We operate under a remote-first model, giving you full flexibility to work from anywhere in Brazil. For those who enjoy in-person moments, we offer access to our office in São Paulo and partner coworking spaces. In addition, we have the Work From Anywhere (WFA) program, which allows you to work remotely from anywhere in the world for up to 90 days a year. About the Team & The Challenge We are looking for a Senior Staff Product Designer to join our For Sale team. This team is at the forefront of transforming the real estate experience into a seamless, AI-mediated conversational journey. In this role, you will sit at a strategic layer, working closely with Product, Engineering, and Operations leadership in a fast-paced environment. We are looking for someone with an exceptional systemic thinking mindset and a bias for action to simplify complex operational flows into intuitive conversational experiences. Your Responsibilities Exercise end-to-end systemic thinking, understanding the connection of all stages of the customer journey. Map and design complex flows, dealing with business rules and edge cases, translating physical world operations into seamless AI-driven interactions. Act with high autonomy and resilience in ambiguous scenarios, leading the design front and effectively managing dependencies with parallel teams. Partner closely with Operations, Engineering, and Product Management. You will act as the design anchor, translating complex business rules and operational needs into tangible solutions. Drive strategic multi-year product visions for your area, tackling cross-line dependencies and proactively addressing systemic problems. What We Are Looking For (Requirements) Solid experience as a Staff Product Designer, capable of driving complex, cross-line projects independently and delivering at a very high leve. A strong track record of Service Design, complex problem-solving, and mapping intricate operational flows. A highly motivated professional who acts as a protagonist, isn't afraid to challenge the status quo, and can gracefully manage stakeholder relationships to unblock development. Deep understanding of overarching product strategies and how to align user needs with business objectives on a large scale. Nice to Haves Prior experience designing internal tools, B2B platforms, or solutions for back-office and operations. Experience working directly with AI-driven conversational products or having a deep understanding of how to integrate Artificial Intelligence features into the user experience. Advanced English skills. What Is Our Selection Process Like? We designed a transparent and straightforward journey focused on evaluating your technical and behavioral potential, while giving you