Senior Content Designer

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Content Designer , you’ll be a key member of the Accounts design team, playing a critical role in building the systems that keep Roblox safe, civil, and inclusive for a global community. You’ll focus on creating platform-level designs that make all accounts on Roblox accessible, authentic, and protected. Roblox’s mission is to connect a billion people with optimism and civility. The Safety organization is at the heart of that mission, working to ensure everyone has seamless and secure access to accounts tied to their identity. We also work on building a world-class account access and management system, ensuring safe and fun family experiences, supporting compliance with global regulations, and providing a healthy, inclusive environment for users of all ages. You’ll collaborate closely with cross-functional teams across product, design, engineering, and research, shaping the platform's approach to trust and safety through thoughtful design. This is an opportunity to work at the systems level—defining how safety and account are embedded across Roblox and designing reusable frameworks that power our vision of civil immersive online communities. You will: Own and deliver UX content strategy and execution for key Accounts surfaces and flows, including identity, account access and recovery, and family experiences, from early exploration through launch Develop a deep understanding of user needs, behaviors, and motivations, including young users, teens, adults, parents, and creators, to inform content design decisions across safety and account experiences Define the content strategy and roadmap for Accounts, identifying where content can improve safety, trust, and account outcomes and driving that work forward Lead collaboration with product managers, designers, researchers, engineers, and policy partners to ensure experiences are valuable, understandable, and easy to use Apply UX writing and content strategy to high-stakes moments, balancing legal and regulatory requirements with clarity and usability across player, parent, and creator experiences Define and maintain content guidelines, patterns, and frameworks for safety and account experiences that support consistency in voice and tone, partnering with the Foundation Design Systems team to make them reusable Communicate and document content decisions clearly, using empathy, logic, research insights, and data to inform recommendations Advocate for high-quality content design and influence product direction across Accounts, mentoring peers and partners on content best practices Shape team processes and ways of working, helping define how content design operates across groups Identify and implement AI solutions to improve content quality and scale You have: Bachelor's degree or equivalent experience in Content Design, UX Writing, Communications, Human-Computer Interaction, or a related field Extensive experience (5+ years) in content design, with a strong portfolio demonstrating expertise in designing for trust and safety, identity, accounts, or other high-stakes consumer experiences Strong systems thinking and a track record of designing scalable content pat