Team Lead KYB Operations

Solaris is Europe’s leading embedded finance platform, pioneering Banking-as-a-Service to bridge the gap between financial technology and licensed banking. Founded in 2016 and headquartered in Berlin, Solaris enables fintechs, digital ecosystems, and multinationals to embed accounts, cards, lending, and payments directly into their own products, creating seamless financial experiences for their users. As a fully licensed German bank, Solaris combines the highest standards of IT security and regulatory resilience with a modular, highly scalable infrastructure. Today, Solaris is driving the next evolution of financial services by transitioning into an AI-native banking platform, ensuring European businesses can deploy secure, adaptable financial products at scale. Why join Solaris? 🚀 We are fundamentally redesigning banking processes around AI orchestration, standardized modular building blocks, and embedded regulatory compliance. 🎯 We combine tech and banking in dedicated hubs - driving the technology infrastructure out of Berlin and banking operations out of Frankfurt. 💡 Through our internal mobility, growth opportunities, and the Solaris Academy, we offer continuous learning tracks, AI ambassador mentorship, and upskilling to keep your skills ahead of the curve. ⚖️ We foster a workplace rooted in integrity, proactive risk management, and equality actively driving initiatives like DEI initiatives. Your Role Lead and supervise a team of KYB analysts, providing guidance, coaching, and mentorship to ensure high performance, adherence to quality standards, and compliance with the EU Anti-Money Laundering Regulation. Manage day-to-day operations of the KYB team, including workload distribution, task prioritisation, and resolution of operational issues, leveraging workflow automation tools and solutions to maximise efficiency. Monitor team performance and productivity metrics (min. 86% pass rate), track KPIs aligned with both internal targets and supervisory expectations, and implement data-driven strategies to improve efficiency and effectiveness. Oversee the end-to-end KYB due diligence process for new client onboarding and existing client reviews, ensuring timely completion and accuracy of KYB documentation and risk assessments in accordance with the CDD and EDD requirements for DiBa, Card and Liquidity business customers. Drive the adoption and optimisation of technical solutions for KYB automation to reduce manual effort to implement and upgrade technical solutions and advanced analytics into KYB workflows to reduce manual work. Oversee the implementation and maintenance of audit trail and regulatory reporting systems to ensure full traceability of KYB decisions, supporting both internal audit requirements and external supervisory examinations. Support and coordinate responses to internal and external audits, regulatory examinations, and supervisory inquiries by maintaining comprehensive documentation, audit trails, and operational readiness. Foster a culture of teamwork, collaboration, innovation, and continuous improvement within the KYC operations team, promoting technical upskilling and RegTech literacy across all team members. We'd love to see Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team. Bachelor's or Master's degree in Finance, Business Administration, Law, or a related field; advanced degree or professional certification (e.g., CAMS, CFE, ICA) is preferred. Significant experience, at least 7 years in KYC compliance, AML investigations, or financial services with a proven track record of team leadership and strategic management. Demonstrated experience managing regulatory change implementation and working within EU AML/CFT fr