General Manager, Communication, Media, Entertainment and Technology - US-Based

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary: As the General Manager for Communication, Media, Entertainment, & Technology (CMET) at Toptal, you will be the visionary architect of our growth strategy in this dynamic industry. We’re seeking a hands-on leader with an entrepreneurial spirit who can inspire and scale a world-class team to drive exponential growth in our enterprise customer base. In this high-impact role, you will collaborate with Senior Leadership to unlock transformative market opportunities and identify the highest-potential avenues for value creation. Your strategic insight and foresight will be pivotal in shaping the future of Toptal’s presence in the CMET landscape. You will lead from the front, rolling up your sleeves to work directly with your sales team in forging and nurturing relationships with Fortune 500 companies. Your ability to strategically target and close deals will be integral to our success, positioning Toptal as a leader in the industry. If you are a strategic thinker with a passion for driving growth, a knack for crafting compelling strategies, and the ability to execute at the highest level, we want to hear from you. This is a remote position. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Define strategy & execute tactics to acquire key target prospects while deepening strategic relationships with CMET portfolio clients. Cultivate relationships with Senior leaders at accounts in your team’s portfolio. Leverage your professional network connections to expand reach within your industry. Develop hypotheses to drive the team’s Go-to-Market Strategy and expand Toptal’s presence within Communication, Media, Entertainment, & Technology. Develop & prioritize industry-specific offerings in alignment with Category Service Leaders Evaluate and evolve the team’s short-, medium-, and long-term plan to establish Toptal as the leading provider of professional services in the enterprise space. Develop account prioritization criteria and work with members of the team to optimize account portfolios and engagement strategies. Develop account plans and relationship maps by leveraging industry insights. Lead a team of experienced Sales & Client Services professionals to expand Toptal’s professional services market share within the Communication, Media, Entertainment, and Technology industries. Regularly meet with Sales Director & CMET team members to review KPIs, provide guidance to increase deal velocity, evaluate performance, and develop coaching plans. Lead with both inspiration and accountability, establishing clear performance standards, providing direct feedback in real time, and driving execution through focused, consistent coaching. Actively recruit new members to join our rapidly growing team In the first week, expect to: Onboard and integrate into Toptal. Learn Toptal’s model, our value proposition, and our story. Learn our sales method and our selling process. Meet the team and understand targets and goals. In the first month, expect to: Build your initial GTM strategy for CMET in partnership with Services GMs, iterating based on feedback from clients while exercising discretion and independent judgment. Get up to speed on your industry territory and