Learning Design & Training Product Manager
TrustFlight Bracknell, Bracknell Forest, United KingdomGBP 38,000–44,000 / yearLead
Key requirements
- Excel
- Project Management
- Consulting
Location: Bracknell, UK (hybrid, 2 days per week in office) | Type: Full-time, 37.5 hour
Reports to: Head of Portfolio
The role in brief
Most learning designers build courses. In this role, you will own them.
As our Instructional Design & Training Products Manager, you will take a portfolio of professional training products from first idea to finished, quality-assured release, and keep them at their best for as long as they are in use. The training you build is used by aviation (civil and defence) professionals whose decisions keep people safe, so getting it right matters.
You will work alongside some of the most respected subject matter experts in aviation safety, helping them turn deep technical knowledge into learning that is clear, engaging and works in the classroom, online and in blended formats. You will have real influence over how we design, develop and quality-assure our training, including how we use AI to do it better.
If you have a background in learning design or training product development, a sharp eye for quality, and want to see your work make a visible difference, we would like to hear from you.
Why this role matters
This role owns the full lifecycle of a defined segment of our training and consulting portfolio. You will be the bridge between our subject matter experts and the wider business – sales, marketing and delivery – making sure every product is high-quality, ISO-compliant and commercially sound.
Just as importantly, you will help make our portfolio more scalable, so that great products no longer depend on SMEs doing all of the development themselves.
What you will do
Own the product lifecycle: take a defined set of training and consulting products through design, development, QA, release and maintenance, delivering against timelines, budgets, quality standards and commercial goals.
Identify learning needs: use training needs and gap analysis, customer insight and delivery feedback to shape new products and refresh and improve existing ones.
Lead learning design with SMEs: turn expert knowledge into clear learning objectives, specifications, storyboards and design documentation.
Shape new products: work with Business Development and SMEs to define market needs, build the case for new products and position them for sale.
Create high-quality materials: presentations, workbooks, facilitator guides, lesson plans, marketing collateral and digital content.
Champion quality: run QA, proofreading, brand, IP and publication checks before anything is released.
Keep products current: manage version control, maintenance cycles and product KPIs.
Improve the learner experience: raise the standard of design and usability across classroom, virtual and blended formats.
Work smarter with AI: use AI tools to speed up development and reduce SME drafting time.
What you will bring
At least 2 years’ experience in training product development, instructional or learning design, or L&D content development.
A track record of designing professional training materials for classroom, virtual or blended delivery.
A solid grounding in learning design principles (for example ADDIE) and in training needs and gap analysis.
A strong eye for quality and detail – you notice what others miss, from a weak learning objective to an inconsistent heading.
Strong project management skills, and the ability to juggle several products, deadlines and stakeholders at once.
Confidence working with subject matter experts: asking the right questions, challenging constructively, and turning expertise into effective learning.
Advanced skills in PowerPoint, Word, Excel and Adobe Acrobat.
Excellent written English, to publication standard.
Nice to have
Experience in aviation, defence or another safety-critical or regulated industry.
E-learning or blended learning development experience.
A recognised L&D or instructional design qualification.
An understanding of IP and contract frameworks.
Experience
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