Client Director, Frontier Data - US

About Turing Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at www.turing.com . Overview We are seeking a seasoned techno-functional leader to drive the development and execution of large-scale LLM training programs. This leader would partner with our clients (leading LLM labs) research teams to: Identify opportunities for building training datasets to improve model capabilities and performance Generate these datasets with high quality and speed Build automation tools and processes for scalability Deliver the datasets so that they are easily usable by our clients Key Responsibilities Operational Leadership & Performance Management Lead and scale global delivery teams of 100+, distributed across functions, regions, and levels (ICs, leads, and managers) Implement performance management systems that go beyond managerial reporting using data-driven metrics, tools, and products to assess productivity, quality, and output consistency Build strong operational structures that allow for transparency, accountability, and early detection of underperformance Partner with cross-functional leads to optimize workflows and improve internal tool adoption for delivery efficiency Data Quality & Scripting-Driven Automation Own the quality, accuracy, and scalability of data generated for LLM training Move beyond manual QA layers by leveraging Python scripting, APIs, and automation frameworks to measure, validate, and improve dataset integrity Design and oversee tools or scripts for data validation, annotation accuracy checks, and pipeline consistency Ensure datasets adhere to compliance standards (PII, GDPR, HIPAA) and can be programmatically tested for usability and quality LLM Training & Evaluation Lead generation and delivery of high-quality, scalable datasets focused on SFT, RLHF, reasoning, and agentic workflows Oversee the entire data lifecycle from client intake and annotation workflow design to delivery Partner with product, research, and engineering teams to implement evaluation metrics (e.g., win rate, inter-annotator agreement, and pairwise preference scoring) Client Partnership & Communication Serve as the primary point of contact for enterprise AI clients; manage expectations, delivery timelines, and escalations Build relationships with engineering and research stakeholders by delivering consistently high-quality data Communicate effectively across technical and non-technical audiences; provide transparency through structured updates and quality reporting Team Development & Tooling Recruit, mentor, and coach cross-functional leaders (Eng, Data, Ops, and Program Management) Drive adoption and improvement of internal tools (e.g., task management systems, quality dashboards) Champion continuous improvement across data quality, tools, and delivery processes Required Qualifications 10+ years of experience leading large-scale technical delivery organizations, ideally across AI, ML, or data operations Bachelor's degree in Engineering, Computer Science, or equivalent technical discipline Demonstrated ability