Global Social Media & Content Manager

About the Role We’re looking for a Global Social Media & Content Manager to shape how VTEX shows up across social, from strategy and content to distribution and performance. This is a hybrid role that combines strategy and execution with real ownership. You’ll define our global social strategy, build and manage the content calendar, turn ideas and existing VTEX content into platform-native formats, and work across LinkedIn, Instagram, YouTube, TikTok, and beyond. You’ll also own the paid social layer end-to-end, from deciding what deserves investment and defining audiences to managing budgets, testing creative, optimizing campaigns, and understanding what the results actually mean. You’ll also work closely with regional and demand generation teams to make global and local efforts work together. This is a role that combines editorial judgment, creative thinking, platform knowledge, and performance marketing. One day you might turn a complex commerce topic into a sharp LinkedIn post; the next, you’ll develop a paid campaign, test different creative, or rethink a format based on performance. We’re looking for someone who is curious, fast, highly adaptable, and comfortable moving from strategy to execution. Someone who understands that great social isn’t just about making content, it’s about knowing what deserves attention, how to earn it, and how to make it travel. For this position, you are required to attend the São Paulo office four days a week, from Monday to Thursday, with remote work on Fridays. About the Team VCC (VTEX Communications Center) is VTEX’s global Brand, Communications & Content team. We’re a global team working across brand, editorial, social, content, campaigns, launches, and strategic communication moments. We work closely with regional marketing, product, leadership, and other teams to create communication that is clear, relevant, consistent, and built to perform. We define the company's tone of voice, identify the ideas and stories worth telling, create content and thought leadership, and make sure they reach the right audiences through the right channels. Who you are Based in São Paulo and available to work from the office Monday–Thursday Fluent in English and Portuguese Experience in social media, content, digital communications, or a related field Experience managing senior stakeholders and navigating multiple projects in ambiguous, fast-paced environments Strong understanding of social platforms, content formats, and what makes content perform +5 years experience experience managing paid social campaigns, particularly LinkedIn Campaign Manager and Meta Ads Manager Strong writing and storytelling skills Comfortable managing budgets, targeting audiences, testing creative, and optimizing campaigns based on performance Strong ownership, organization, and ability to move from strategy to execution Proven experience applying AI to creative production and day-to-day workflows. It is nice to have: Experience working with global or multicultural teams and audiences Experience in B2B, enterprise technology, SaaS, or commerce Experience with TikTok Ads, YouTube/Google Ads, ABM, or CRM/demand generation platforms Experience creating short-form video or other social-native formats Experience with large-scale events, from planning and content to on-site execution Strong visual and aesthetic sensibility Experience supporting campaigns around product launches, events, or major brand moments Spanish proficiency About VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage