Field Engineer

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Fleet Operations Engineering Teams   Our Fleet Operations Engineering team ensures the seamless operation, reliability, and safety of our autonomous vehicle fleet. As a vital part of the business, the team is responsible for rapid fault diagnosis, vehicle support, and process optimisation in high-impact environments. Field Engineers work closely with global teams, driving efficiency through hands-on technical problem-solving and collaboration.   🧠 Your day-to-day   Diagnose and resolve vehicle software and hardware faults onsite to maintain fleet uptime Perform rapid, structured fault triage, ensuring a 5-minute response time Follow standardised diagnosis and repair protocols, maintaining efficiency and compliance Collaborate with global field engineering colleagues to coordinate technical support and escalate issues Communicate clearly with the Field Engineering Lead regarding repair progress and shift handovers Participate in on-call rotations and provide technical coverage across multiple regions Maintain strict adherence to safety and compliance standards for all repairs Support ongoing improvements by identifying issues and providing actionable feedback   🧩 What you’ll be working on   Performing onsite diagnostics and repairs to keep the autonomous fleet operational Delivering rapid technical support and fault resolution under defined SLAs Collaborating with engineers and cross-functional teams to troubleshoot challenging issues Ensuring proper documentation and communication for smooth transitions between shifts and locations Enhancing operational processes and contributing feedback for continuous improvement Adhering to and promoting strict safety protocols and compliance standards Using platforms like Datadog, Mender, and JIRA for monitoring, diagnostics, and reporting Participating in a shift rota and on-call schedule, covering weekends and multiple time zones   🙌 You should apply if   You hold a full German driving license You have strong experience in vehicle diagnostics, fault triage, and repair—preferably in automotive, fleet operations, or ADAS technology You excel at troubleshooting and resolving technical issues quickly (meeting strict SLAs) You communicate clearly and collaborate well with global and cross-functional teams You are rigorous about safety, incident management, and compliance to operational procedures You thrive in fast-paced, evolving environments and are flexible for on-call/weekend shifts You are familiar with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and ticketing systems like JIRA You are fluent in both English and German   Desirable Bachelor’s degree (B.Sc. or equivalent) in Automotive, Mechanical, Electrical/Electronic Engineering, Computer Science, Robotics, or a related technical field Knowledge of ADAS testing, safe vehicle-operation procedures, and high-voltage/EV certification High-voltage/EV experience and practical diagnostic skills with electric vehicles Experience identifying recurring issues and improving operational processes for safety and efficiency   Additional Requirements: Shift rota: Monday–Sunday (weekend work required); shifts 06:00–15:00 or 13:00–22:00 On-site at our office in Leonberg Must disclose any additional employment as part of the application process Role subject to pre/post health check and ongoing drug/alcohol testing per company policy Employment contingent upon successful training and ongoing compliance   🌱 Not ticking every box? That’s totally okay! If you’re passionate about autonomy and keen to learn,