Operations Manager

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Remote Operations & Feature Testing Teams   Our Remote Operations and Feature Testing team is responsible for delivering internal remote operations and feature testing activities. This team focuses on turning testing priorities into safe, practical and executable operational plans. Working across diverse locations and, where required, different countries, we ensure high-quality testing outputs by coordinating team members, vehicles, resources and processes. The team operates in close collaboration with Product, Engineering, Safety, Field Engineering, Fleet Servicing and Maintenance, Training, Systems & Insights, Quality Assurance and other cross-functional partners to align on testing priorities and operational delivery.   🧠 Your day-to-day   Lead the operational delivery of internal Remote Operations and Feature Testing activities Translate testing priorities and business requirements into clear tactical plans Plan and coordinate testing activities across different locations and countries Balance staffing, vehicle availability, shift coverage and testing requirements Monitor and ensure testing activities are delivered safely, efficiently, and in line with agreed KPIs and standards Serve as the escalation point for safety concerns, operational risks and serious incidents Communicate and implement new processes, SOPs, and operational changes Use data, operational feedback and team input to improve planning, resource utilisation, and delivery   🧩 What you’ll be working on   Line managing the Remote Operations and Feature Testing VSO team by setting clear expectations and supporting their performance, development and wellbeing Promoting a safety-first culture and ensuring that operational standards are consistently met Supporting the prioritisation and execution of testing activities, including feature testing and remote support missions Identifying operational blockers and collaborating with cross-functional teams to resolve them Supporting the scaling of internal testing operations while maintaining quality and consistency   🙌 You should apply if   You have proven experience in operational management, ideally in automotive testing, fleet operations, logistics or technology operations You have strong people leadership experience with direct management of operational teams You’re able to translate high-level priorities into actionable operational plans You have strong resource and shift planning skills, and are experienced in performance management and operational KPIs You’re an effective communicator and comfortable working cross-functionally You possess sound decision-making skills under pressure, with the ability to manage competing priorities You have a strong safety mindset and experience in controlled or safety-sensitive environments You work well in dynamic environments and can influence operational priorities across teams   Desirable: Experience with ADAS, autonomous vehicle testing, automotive development or remote operations Understanding of vehicle testing, data collection, feature testing or safety driver operations Experience with VSOs, technicians, field engineers or similar operational teams Experience planning activities across countries or markets German language skills or experience working within German operational environments Experience with Fleetio, Jira, Slack, planning systems or KPI dashboards   🌱 Not ticking every box? That’s totally okay! If you’re passionate about autonomy and keen to learn, we encourage you to apply even if you don’t meet every requirement.   More about Wayve:   🚀 Wayve